Privacy policy
PRIVACY POLICY
Last updated: August 11, 2026
Niyoré operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
Niyoré is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit or use our website, make a purchase or other transaction through the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with our Services, where you live, and applicable law, we may collect or process the following categories of personal information:
Contact information
Including your name, email address, billing address, shipping address, and telephone number where provided.
Order and transaction information
Including products you view, add to your cart, purchase, return, exchange, or cancel, as well as information relating to previous transactions.
Payment information
Payment information required to process your purchase may be processed by Shopify and/or our payment providers. Niyoré does not independently store complete payment card details.
Account information
If customer accounts are available, this may include your username, account preferences, settings, and other information associated with your account.
Communications
Information you provide when contacting Niyoré, including customer service requests, questions, feedback, or other communications.
Device and technical information
Including your IP address, browser type, device information, network connection, cookie identifiers, and similar technical information.
Usage information
Including information about how you interact with our website, such as pages viewed, products viewed, clicks, shopping activity, and other interactions with the Services.
PERSONAL INFORMATION SOURCES
We may collect personal information:
- Directly from you when you place an order, create an account, contact us, subscribe to marketing, or otherwise provide information to us.
- Automatically through our website, including through cookies, pixels, and similar technologies.
- From Shopify and other service providers that help us operate our store.
- From advertising, analytics, marketing, fulfillment, shipping, and other business partners where permitted by applicable law.
HOW WE USE YOUR PERSONAL INFORMATION
We may use personal information for the following purposes:
Providing our Services
We use personal information to process payments, fulfill orders, arrange shipping, provide customer support, process returns or exchanges, maintain customer accounts, remember preferences, and otherwise provide our Services.
Improving our store
We may use information about how customers interact with Niyoré to understand the performance of our website, improve our products and services, and improve the customer experience.
Marketing and advertising
Where permitted by applicable law, we may use personal information to send marketing communications and measure, personalize, and improve our advertising.
We may use advertising and analytics technologies provided by third-party platforms, including TikTok and other advertising or social media platforms.
These technologies may use cookies, pixels, APIs, or similar technologies to help us:
- understand how visitors interact with our website;
- measure advertising performance;
- attribute purchases or other actions to advertising campaigns;
- create or measure audiences; and
- provide more relevant advertising where permitted.
Information processed through these technologies may include device information, IP address, browser information, cookie or advertising identifiers, website activity, and interactions with our store.
Where consent is required by applicable law, non-essential advertising and tracking technologies will only be used after obtaining the required consent.
Security and fraud prevention
We may process personal information to detect, investigate, or prevent fraudulent, illegal, malicious, or unauthorized activity and to protect our customers, our business, and the Services.
Communicating with you
We use your information to respond to questions, provide customer support, send order-related communications, and maintain our relationship with you.
Legal obligations
We may process personal information where necessary to comply with applicable laws, legal obligations, lawful government requests, legal proceedings, or to establish, exercise, or defend legal claims.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information where necessary to operate our business and provide the Services, including:
- With Shopify, which provides the ecommerce infrastructure used to operate our store.
- With payment providers that process customer payments.
- With fulfillment, shipping, and logistics providers necessary to deliver orders.
- With technology, hosting, analytics, customer service, and other service providers.
- With advertising and marketing partners, including platforms such as TikTok, where applicable and permitted by law.
- When you request or consent to disclosure of information.
- Where required to comply with applicable laws, court orders, government requests, or other legal obligations.
- In connection with a legitimate business transaction such as a restructuring, merger, acquisition, sale, or insolvency proceeding.
Third parties may process personal information according to their own privacy policies where they act as independent controllers.
SHOPIFY
Our online store is powered by Shopify.
Shopify processes information relating to your access to and use of our store in order to provide its ecommerce services and related functionality.
Information submitted through our store may therefore be processed by Shopify and its service providers, potentially in countries other than the country where you live.
Certain Shopify features may also use information about interactions with our store and other Shopify merchants to provide or improve Shopify services.
For additional information about Shopify's processing of personal information and the privacy rights available to you, please review Shopify's applicable privacy information and privacy portal.
COOKIES AND SIMILAR TECHNOLOGIES
Niyoré and our service providers may use cookies, pixels, and similar technologies to operate our website, remember preferences, understand website usage, measure performance, prevent fraud, and support advertising and marketing.
Some cookies are necessary for our website and checkout to function.
Other cookies and tracking technologies, including certain analytics or advertising technologies, may require your consent depending on where you live.
Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.
You may be able to manage your preferences through the cookie or privacy controls displayed on our website.
THIRD-PARTY WEBSITES AND SERVICES
Our Services may contain links to websites, social media platforms, or services operated by third parties.
If you visit a third-party website or service, its own privacy policy and terms will apply. Niyoré is not responsible for the privacy or security practices of third-party websites or services that we do not control.
CHILDREN'S PRIVACY
Our Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.
If you are a parent or guardian and believe that a child has provided personal information to us improperly, please contact us at hello@niyore.com.
SECURITY AND DATA RETENTION
We take reasonable measures designed to protect personal information.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our Services, maintaining appropriate business and transaction records, complying with legal obligations, resolving disputes, and enforcing agreements.
Retention periods may vary depending on the type of information and applicable legal requirements.
YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have rights relating to your personal information, including:
- The right to request access to personal information we hold about you.
- The right to request correction of inaccurate personal information.
- The right to request deletion of certain personal information.
- The right to request restriction of certain processing.
- The right to object to certain processing.
- The right to data portability where applicable.
- The right to withdraw consent where processing is based on consent.
- The right to opt out of certain targeted advertising or sharing practices where applicable.
These rights are not absolute and may be subject to exceptions under applicable law.
To exercise a privacy right relating to Niyoré, contact us at hello@niyore.com.
We may need to verify your identity before completing certain requests.
EEA AND UK USERS
If you reside in the European Economic Area (“EEA”) or United Kingdom, applicable data protection laws may provide additional rights regarding the processing of your personal information.
Where required, we process personal information on an appropriate legal basis, which may include:
- performance of a contract;
- compliance with a legal obligation;
- our legitimate interests or those of a third party, where those interests are not overridden by your rights;
- or your consent.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing performed before consent was withdrawn.
You may also have the right to lodge a complaint with the competent data protection authority in your country.
INTERNATIONAL DATA TRANSFERS
Because we use international service providers, including Shopify and potentially other technology, payment, advertising, and fulfillment providers, personal information may be processed outside the country where you live.
Where required by applicable data protection law, appropriate safeguards will be used for international transfers of personal information, such as adequacy decisions, Standard Contractual Clauses, or other legally recognized transfer mechanisms.
MARKETING COMMUNICATIONS
If you subscribe to marketing communications from Niyoré, you may unsubscribe at any time using the unsubscribe option contained in our marketing emails or by contacting us.
Even if you unsubscribe from promotional communications, we may still send non-promotional communications necessary to provide our Services, such as order confirmations, shipping information, customer service responses, or important account information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, Services, or applicable legal requirements.
When we update this Privacy Policy, we will update the “Last updated” date at the top of this page and provide additional notice where required by law.
CONTACT
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, please contact:
Niyoré
Email: hello@niyore.com
Website: niyore.com
For purposes of applicable data protection laws, Niyoré is responsible for the processing of personal information described in this Privacy Policy where Niyoré acts as the data controller.