Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Niyoré.
Throughout this website, the terms “we”, “us” and “our” refer to Niyoré. Niyoré operates this online store and website, including all related information, content, features, tools, products and services offered through the website.
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and services to you.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”), together with any additional policies referenced on our website, including our Privacy Policy, Refund Policy and Shipping Policy.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use our website or purchase our products.
Nothing in these Terms is intended to limit any mandatory consumer rights that apply to you under applicable law.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state or province of residence, or that you have the consent of a parent or legal guardian where required.
You may not use our products or services for any illegal or unauthorized purpose.
You must not transmit viruses, malicious code or other material that could damage or interfere with our website, services or other users.
We reserve the right to refuse service where permitted by applicable law.
SECTION 2 – PRODUCTS AND PRODUCT INFORMATION
We aim to present our products, descriptions, photographs, colors and other information as accurately as possible.
However, the appearance of colors and products may vary depending on your device, screen settings, lighting and other factors.
Product packaging may occasionally differ from photographs displayed on our website where suppliers or manufacturers update packaging or presentation.
We reserve the right to modify or discontinue products and to limit quantities where reasonably necessary.
All products are subject to availability.
Nothing in this section limits your rights where a product is faulty, damaged, incorrectly described or otherwise does not conform to applicable consumer law.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation by email. We reserve the right to reject or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, payment problems or errors in product information.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
Please ensure that the information provided when placing your order is complete and accurate.
SECTION 4 – PRICES AND PAYMENT
Prices are displayed in the currency shown on our website or during checkout.
Shipping costs, taxes, duties or other applicable charges will be displayed or communicated where applicable.
Prices and promotions may change without notice, but changes will not affect orders that have already been accepted unless required by law or agreed with you.
Payments are processed through the payment methods available at checkout.
You agree to provide current, complete and accurate billing and payment information when making a purchase.
SECTION 5 – SHIPPING AND DELIVERY
We aim to process and deliver orders within the estimated timeframes stated on our website.
Delivery times are estimates and may vary depending on destination, carrier operations, customs processing, supplier processing and circumstances outside our reasonable control.
Where products are shipped internationally or fulfilled by third-party suppliers, delivery times may vary between products and destinations.
Orders containing multiple products may arrive in separate packages.
Customers are responsible for providing a complete and accurate shipping address.
For additional information regarding delivery, please refer to our Shipping Policy.
Nothing in this section affects rights you may have under mandatory consumer law regarding delayed or failed delivery.
SECTION 6 – RETURNS, CANCELLATIONS AND REFUNDS
Returns, cancellations and refunds are handled in accordance with our Refund Policy and any mandatory consumer rights that apply to your purchase.
Where applicable, customers in the European Economic Area may have a statutory right to withdraw from certain online purchases within 14 days, subject to applicable exceptions and legal requirements.
Our store may voluntarily provide additional return rights beyond statutory requirements. Where we advertise a longer return period, the conditions stated in our Refund Policy apply to that additional period.
Certain products may be excluded from voluntary returns for hygiene, health, safety or other legitimate reasons where permitted by law. Statutory rights relating to faulty or non-conforming products are not affected.
Please review our Refund Policy before making a purchase.
SECTION 7 – THIRD-PARTY SERVICES AND FULFILMENT
We may use third-party service providers to operate parts of our business, including payment processing, order fulfilment, shipping, analytics and marketing.
Some products may be stored, processed or shipped directly by third-party fulfilment partners or suppliers.
Your use of third-party services may also be subject to the applicable provider's terms and policies.
We are not responsible for independent third-party websites that you choose to visit through links on our website.
Nothing in this section excludes responsibility that cannot legally be excluded.
SECTION 8 – ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information on our website is accurate and current.
Occasionally, information may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.
Where permitted by law, we reserve the right to correct errors and update information.
If an error affects an order you have already placed, we will handle the matter in accordance with applicable law and, where appropriate, contact you.
SECTION 9 – INTELLECTUAL PROPERTY
Unless otherwise stated, the content available through the Niyoré website, including branding, text, graphics, logos, photographs, designs and other original materials owned by Niyoré, is protected by applicable intellectual property laws.
You may use the website for personal and non-commercial purposes.
You may not reproduce, distribute, sell, modify or commercially exploit Niyoré-owned content without prior permission, except where permitted by law.
Third-party trademarks, photographs, content and other intellectual property remain the property of their respective owners.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy.
Shopify and other service providers may process personal information in connection with providing our store, payment processing, analytics, fulfilment and other services.
Please review our Privacy Policy for further information regarding how personal information is collected, used and shared.
SECTION 11 – MARKETING AND DATA TECHNOLOGIES
Where permitted by applicable law and subject to your consent where required, we may use cookies, pixels and similar technologies to understand website usage, measure advertising performance and improve our services.
This may include technologies provided by advertising, analytics and e-commerce partners.
You can find further information about these practices and your available choices in our Privacy Policy and cookie/privacy settings.
SECTION 12 – USER CONTENT AND FEEDBACK
If you voluntarily send us reviews, feedback, photographs, suggestions or other content, you confirm that you have the right to provide that content.
Where permitted by law, you grant us a non-exclusive right to use content you intentionally submit for the purpose for which it was provided, such as displaying a product review or responding to feedback.
We will not knowingly use customer content in a manner that violates applicable privacy or intellectual property law.
You must not submit unlawful, abusive, defamatory, infringing or malicious content.
SECTION 13 – PROHIBITED USES
You may not use our website or services:
• for unlawful purposes;
• to violate applicable laws or regulations;
• to infringe intellectual property rights;
• to harass, abuse, threaten or harm others;
• to submit false or misleading information;
• to transmit malicious software or harmful code;
• to interfere with the security or operation of our website;
• to collect personal information about others unlawfully;
• to engage in fraud or deceptive activity.
We may restrict or terminate access to our services where we reasonably believe these Terms have been violated.
SECTION 14 – DISCLAIMER
We aim to provide accurate information and reliable services, but we cannot guarantee that our website will always be uninterrupted or completely error-free.
Nothing in these Terms excludes or limits warranties, guarantees, remedies or other rights that cannot legally be excluded or limited under applicable consumer law.
SECTION 15 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Niyoré will not be liable for indirect or consequential losses that were not reasonably foreseeable.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any mandatory liability or consumer protections that cannot legally be waived.
SECTION 16 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful misuse of our website or your material violation of these Terms.
This provision does not limit any mandatory rights available to consumers.
SECTION 17 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed where necessary.
The remaining provisions will continue to apply.
SECTION 18 – TERMINATION
You may stop using our services at any time.
We may suspend or terminate access to our website or services where reasonably necessary, including where these Terms have been materially violated, subject to applicable law.
Any provisions that by their nature should continue after termination will remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms, together with our policies and any additional terms made available to you in connection with a purchase, constitute the agreement between you and Niyoré regarding your use of our website and services.
Nothing in these Terms limits rights that cannot legally be waived.
SECTION 20 – GOVERNING LAW AND CONSUMER RIGHTS
These Terms are governed by the laws of Norway, without limiting any mandatory consumer protections that may apply to you under the laws of your country of residence.
If you are a consumer located in the European Economic Area or another jurisdiction that provides mandatory consumer protections, you retain all rights granted to you by applicable mandatory consumer law.
Nothing in these Terms is intended to require a consumer to waive rights or protections that cannot legally be waived.
SECTION 21 – CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our services, business practices or legal requirements.
The current version will be made available on this page.
Where required by applicable law, material changes will be communicated appropriately.
Your continued use of our services following an update is subject to applicable law.
SECTION 22 – SHOPIFY
Our online store is powered by Shopify.
Shopify provides the technology that enables us to operate our online store, but purchases made through our store are transactions between you and Niyoré unless otherwise stated.
Shopify's own terms and privacy practices may separately apply to its processing of information and provision of its services.
SECTION 23 – HEADINGS
The headings used in these Terms are included for convenience and do not limit or otherwise affect the interpretation of these Terms.
SECTION 24 – CONTACT
If you have questions about these Terms, your order or our policies, please contact:
Niyoré
Website: niyore.com
Email: hello@niyore.com
Additional legally required business information will be provided where applicable.
SECTION 25 – EFFECTIVE DATE
These Terms of Service are effective as of August 2026.